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Orange Cane Sugar Toasted Almond McIntosh Apple
Filter & Espresso
-1 LBS
Light
Loring S70 Peregrine
Patio Dried
Coffee Summary
Guatemala
Caturra
March '24
Dry Washed
Abstract
Hover over each feature to learn more.
Angelina produces exceptional coffees in the high elevations of Huehuetenango, drawing on generations of agricultural experience and a commitment to quality. Angelina meticulously oversees every step of processing, from picking cherries at peak ripeness to careful fermentation and sun drying, ensuring a coffee that reflects her dedication and expertise, all of which shines within the final cup.
Angelina produces exceptional coffees in the high elevations of Huehuetenango, drawing on generations of agricultural experience and a commitment to quality. Angelina meticulously oversees every step of processing, from picking...
Origin
Guatemala
Guatemala's coffee history, dating back to the 18th century, is one of resilience and excellence. Coffee cultivation has become a cornerstone of Guatemala's economy, experiencing both prosperity and adversity. The...
MoreElevation
1800 MASL
Elevation influences coffee cultivation, impacting flavor and quality. Higher elevations offer cooler temperatures, slowing the growth of coffee cherries, allowing more time for complex sugar and flavor development. This results...
MoreVariety
Caturra
Caturra is a natural mutation that occurred of Bourbon. Since its discovery in Brazil, it has spread throughout Latin America and is now the benchmark of specialty coffee. It would...
MoreHarvest
Guatemala
The specialty harvest throughout Central America is concentrated mainly within the months from January through April. The shipping season begins shortly after first harvest and extends well into the months...
MoreProcess
Dry Washed
This washed coffee is depulped and fermented dry for twenty-four hours, followed by channel washing. The parchment coffee is then dried for approximately fifteen days on raised beds. The processing...
MoreDrying
Patio Dried
Patios are just as you would imagine, large flat sections of ground which are covered in concrete or tile. Coffee parchment or cherries are place directly onto this surface. These...
MoreRoasting
Loring S70 Peregrine
Prior to production, each roast goes through a rigorous dial-in process, where we fine-tune our temperature curves. We roast to tight tolerances, with no more than 1° deviation from target...
MoreAgtron
#74.3 Light
Light roast coffees are straightforward. If roasting is like looking at coffee through a window, light roasts would be the cleanest, clearest window of which you could view the entirety...
MoreInventory
-1 LBS
Day after day, producers, roasters, and cuppers alike all spend countless hours of work to produce and roast small, traceable lots that we within specialty coffee call microlots. Ranging anywhere...
MoreCaffeine
0mg / 12oz
With less than 10mg of caffeine per 12oz cup, these coffees still have full flavor. Whether you are sensitive to or abstain from caffeine, you can enjoy them in the morning, noon, and night.
MoreExtraction
Filter, Espresso
Our Education Team, guided by a commitment to quality, uses a blend of sensory skills and technology to brew the best coffee in our cafes and brew guides. We strive...
MoreAbstract
Angelina produces exceptional coffees in the high elevations of Huehuetenango, drawing on generations of agricultural experience and a commitment to quality. Angelina meticulously oversees every step of processing, from picking cherries at peak ripeness to careful fermentation and sun drying, ensuring a coffee that reflects her dedication and expertise, all of which shines within the final cup.
Origin
Guatemala's coffee history, dating back to the 18th century, is one of resilience and excellence. Coffee cultivation has become a cornerstone of Guatemala's economy, experiencing both prosperity and adversity. The country's diverse microclimates and volcanic soils create ideal growing conditions, leading to distinct terroir regions. Sustainable farming and innovative techniques have enhanced Guatemala's reputation for premium quality coffee. We partner with producers across the country who push the envelope. Guatemala is home to some of our first producer relationships and greatly influences Onyx today.
Caffeine
With less than 10mg of caffeine per 12oz cup, these coffees still have full flavor. Whether you are sensitive to or abstain from caffeine, you can enjoy them in the morning, noon, and night.
Elevation
1800 MASL
Elevation influences coffee cultivation, impacting flavor and quality. Higher elevations offer cooler temperatures, slowing the growth of coffee cherries, allowing more time for complex sugar and flavor development. This results in coffee with brighter acidity and a nuanced flavor profile. Additionally, cooler conditions at high altitudes reduce pests and diseases, making these coffees highly prized for their superior quality and distinct taste.
Variety
Caturra
Caturra is a natural mutation that occurred of Bourbon. Since its discovery in Brazil, it has spread throughout Latin America and is now the benchmark of specialty coffee. It would be an easy case to make to say that Caturra is the workhorse of coffee varieties. But then, you'd have to call a workhorse delicious, and that would be pretty weird.
Harvest
Guatemala
The specialty harvest throughout Central America is concentrated mainly within the months from January through April. The shipping season begins shortly after first harvest and extends well into the months of June and July. The lower elevation regions tend to harvest first, and the high elevation regions harvest slower, with the cold nights lending to the slower maturation of coffee fruit. We tend to buy from our relationships in Central America once a year, with the freshness season running from May until early December.
Process
Dry Washed
This washed coffee is depulped and fermented dry for twenty-four hours, followed by channel washing. The parchment coffee is then dried for approximately fifteen days on raised beds. The processing impact in the final cup is light, with flavor indicating few signs of fermentation within the overall cup profile.
Drying
Patio Dried
Patios are just as you would imagine, large flat sections of ground which are covered in concrete or tile. Coffee parchment or cherries are place directly onto this surface. These are often cheap multi-purpose areas which allow for coffee to dry quickly. The downsides of this method are the chips of concrete which can end up within the exported green coffee, as well as too much exposure to heat and UV, damaging the coffee within.
Roaster
Loring S70 Peregrine
Prior to production, each roast goes through a rigorous dial-in process, where we fine-tune our temperature curves. We roast to tight tolerances, with no more than 1° deviation from target temperatures, ensuring quality and consistency in each batch.
Agtron
Light
Light roast coffees are straightforward. If roasting is like looking at coffee through a window, light roasts would be the cleanest, clearest window of which you could view the entirety of your coffee. The vast majority of our single-origin coffees are in this category, and within this roast level, next to no roast characteristics are detected, making space for the full profile of variety, processing, and origin to shine.
Inventory
-1 LBS
Day after day, producers, roasters, and cuppers alike all spend countless hours of work to produce and roast small, traceable lots that we within specialty coffee call microlots. Ranging anywhere from a few lbs to many pallets, this nebulous category refers to a traceable single-origin, producer or even specific picking date. Is all that hard work keeping things separate worth it? That is up for you to decide...
Extraction
Filter, Espresso
Our Education Team, guided by a commitment to quality, uses a blend of sensory skills and technology to brew the best coffee in our cafes and brew guides. We strive for vibrant and mouthwatering acidity, complex and approachable flavor, persistent and clear sweetness, and structured and pleasant mouthfeel, ensuring you're getting the best coffee experience.
T h e S t o r y
This microlot comes to us from a new partnership with Primavera Coffee. Primavera has a deep network within Guatemala and we have partnered with them to develop and roast female-produced and female led coffee projects. Find more info on Angelina...
The Story
This microlot comes to us from a new partnership with Primavera Coffee. Primavera has a deep network within Guatemala and we have partnered with them to develop and roast female-produced and female led coffee projects. Find more info on Angelina and the region of Huehuetenango below.
The exceptional coffee produced by Angelina and her family is shaped by the unique microclimate at high elevations in Concepción Huista, Huehuetenango. While her family has deep roots in agriculture, they didn’t begin growing coffee until later. As a child, Angelina recalls working alongside her family harvesting corn, beans, and potatoes, and helping on nearby coffee farms during harvest seasons. These experiences laid the foundation for the family’s decision to transition to coffee farming. Through a combination of inherited farms and land purchases, Angelina and her husband established their foothold as specialty coffee producers, overcoming challenges such as finding land with suitable conditions for coffee cultivation. Over time, they’ve honed their craft, continually improving quality and refining post-harvest practices to produce exceptional coffee.
Angelina is a member of El Sendero, a cooperative formed in 2016 that supports 196 farmers in the Concepción Huista region, including 62 women. The cooperative provides agricultural training and resources, empowering producers like Angelina to refine their practices and improve their livelihoods. Angelina oversees the meticulous processing of her coffee. The cherries are picked at peak ripeness and depulped within seven hours. After a 36-hour dry fermentation in a container, the coffee is washed thoroughly and dried on patios for about nine days. Each day, the coffee is sun-dried from 9 AM to 2 PM and turned five times to ensure even drying. Angelina’s dedication to detail, from harvest to drying, is evident in the quality of her coffee—a reflection of her commitment to excellence and her family’s hard-earned legacy.
E x t r a c t i o n G u i d e s
Overview
Kalita Wave & Kalita Wave 185
Coffee: 25g
Water: 400g @ 204°F
Grind
646µm
Recipe
0:00 - Bloom - 50g
0:30 - Heavy Spiral Pour - 160g
0:45 - Spiral Pour - 220g
1:05 - Spiral Pour - 280g
1:30 - Spiral Pour - 340g
2:00 - Spiral Pour - 400g
Drain 2:50
FEATURED EQUIPMENT
Overview
Coffee: g
Yield: g
Recipe
Line Pressure: 0-3.5s
9 Bar Until Done
FEATURED EQUIPMENT
Resumen
Kalita Wave & Kalita Wave 185
Café: 25g
Agua: 400g @ 96°C
Molido
646µm
Receta
0:00 - Bloom - 50g
0:30 - Heavy Spiral Pour - 160g
0:45 - Spiral Pour - 220g
1:05 - Spiral Pour - 280g
1:30 - Spiral Pour - 340g
2:00 - Spiral Pour - 400g
Drain 2:50
PRODUCTOS DESTACADOS
Resumen
Café: g
Rendimiento: g
Receta
Line Pressure: 0-3.5s
9 Bar hasta que esté listo.
PRODUCTOS DESTACADOS
T r a n s p a r e n c y
We as a company believe that transparency is unbelievably important. The point of listing things below is not to justify what we charge or what we profit, but to give a realistic snapshot of the industry and how specialty coffee can be different than other commodity industries.
Green Cost
$4.5
The subject of paying for green coffee is inherently complicated. While the amount paid is very important, the payment terms and type of contract negotiated during the purchase are also...
Pay Structure
B
These ratings do not signify the “ethical grade” of a purchased coffee, instead they are created to show data to everyone. These ratings simply signify how much we understand what...
Market Price
$2.2
Since coffee was first sold, producers have sought to increase or maintain the price of their product. In 1988, the first certified Fair Trade coffee was sold in Holland as...
Transportation
$0.24
This number represents the cost we incurred while the coffee was moved from the producing country to our roastery in Arkansas. The amount of information we supply here is correlated...
Cup Score
86
As we travel the world and taste coffees, we evaluate all the coffees we taste on a scoresheet developed by coffee professionals around the world. Through this, we can participate...
Lot Size
1050LBS
Lot size is seemingly straightforward when taken at face value, but it gets more convoluted as you look closely at the vernacular of the specialty coffee industry. Terms such as...
Green Cost
The subject of paying for green coffee is inherently complicated. While the amount paid is very important, the payment terms and type of contract negotiated during the purchase are also paramount. Paying $5/lb of coffee can be a great price, but could be detrimental to a producer if the payment terms exceed that of their needs. Here we will dive into not only what was paid for the coffee, but how the coffee was purchased. There is a glossary of terms to be found below which will aid in your understanding of industry terms.
Farm Gate - This reflects what is paid to the producer of the coffee at the farm level. Oftentimes in terms of our relationship coffees, FOB is fairly close to the farm gate price, except for countries like Ethiopia and Kenya, when it is very difficult to trace back all the way to the producer.
FOB - Free on Board. This means that the seller is responsible for any overland fees that happen before the coffee is on board the ship. This is our most frequently listed green cost, as it is the most simple way to present what we pay a seller, but it does not reflect what the person growing the coffee was paid.
EXW- This most often reflects the 'spot' price that we paid for a coffee. All of the cost is paid by the importer, and more often than not the FOB price as well as the transport costs are unknown.
Transportation Cost
This number represents the cost we incurred while the coffee was moved from the producing country to our roastery in Arkansas. The amount of information we supply here is correlated to the transparency grade we issue the coffee. The better the grade, the more we can break down this information.
The price listed below is the cost we incurred while moving this palletized coffee from New Jersey to our roastery in Arkansas. All other import and export fees are unknown at this time and included in the Green Cost.
Production Cost
The following list includes many of the costs associated with producing our coffee. We have always maintained transparency as a principle but have lumped these things under the label of “production costs” without going into detail. While the following list isn’t exhaustive, hopefully it gives you a picture of the work, expense, and investment involved in executing coffee at the level that we do. At this time we are listing our cost of production for each pound of coffee at around $5.45. There are obviously many other aspects to running a business such as shrink, mistakes, new equipment and maintenance, but this works as an arbitrary cost associated with making one box of coffee.
Fixed Costs
These are costs associated with simply having a business. Things like utilities of internet, natural gas, phones, rent, business licenses, fees, etc. These things increase every year. For example, most commercial leases increase by 2% every year. We periodically look at these costs and try to reduce expenses, but work in this area are small moves of the needle as these are mostly the same and usually increase every year. In 2019, we invested in a solar energy system for our roastery. It was installed in 2020 and we are seeing a great return in terms of monthly costs of electricity.
Packaging
This is all the things that go into packaging the coffee from the roaster to your house. There’s the biodegradable bag, the recyclable box, the compostable mailer, different boxes for bulk shipping, the paper that pads the coffee, tape, and a few odds and ends. (Read about our new retail packaging HERE). These costs are separate from the green and roasted coffee but a part of the cost of producing coffee ready to ship and consume. We want our coffee to arrive in a secure fashion, looking like it did when it left our roastery: with style and design but also keeping the environment in mind. Shipping packages inevitably has waste associated and we’re working towards sustainability at each step.
Labor
We are proud of our team and the way they are so thoroughly dedicated to excellence and to being the best at their respective roles across the industry. We work to make coffee jobs both sustainable and celebrated. We pay salaries, provide health insurance, and give regular raises. Our coffee doesn’t taste the way it does without all of our team working had and performing at a high level. Often we have a handful of staff that get celebrated, but everyone on our team contributes and is valuable. Our roastery production crew has earned a small commission on coffees sold since 2017. Onyx is not just a brand or a design or a café, we are truly made by every person on our team.
We all know it takes work to make anything. Our approach has more labor involved than you may think. Because we visit every Relationship Coffee producer, that means our green buying team of Jon and Dakota typically spend a total of six months traveling. We’re committed to visiting and cupping on the ground, this inevitably is an investment of time, of money, of long lay overs, of encountering government coupes and protests, and forging some of the greatest friendships and seeing some of the most beautiful landscapes imaginable.
Another place we are highly invested in labor is in our coffee quality control. Our QC manager literally cups every single batch of coffee that we roast, scores it, makes notes, gives feedback. These records can be found in Find My Roast. This is essentially a full time job. This is something that we technically don’t have to do, but in chasing our goal of having the world’s best coffee we can’t know exactly how each roast measures up without cupping it.
We have more roasters than we technically need. We roast in small batch size, meaning we don’t max out the capacity of our roasting machines. This translates into us roasting more actual batches and necessitates more time. This concept is driven by our desire for quality.
We have a creative team that helps create all things visible, digital, and print. These folks are very talented and have really helped push the dream of Onyx to the next level. We believe that coffee can inherently be great, but having something that looks and feels good helps inform expectations, helps bring value, and tells the stories in coffee in a way that is tangible and important.
These are a few of the jobs we feel really have more involvement than might be imagined, but throughout Onyx there are touch points of intentionally positioned team members to help create the best possible coffee experience.
Coffee Roasting
Roasting itself creates loss in coffee. There’s the straightforward fact that when coffee is roasted it loses between 7% and 8% of its weight, meaning that if you bought 1000lbs of a lot you end up with 920lbs of roasted coffee. We also use what’s called an "optical sorter" which sorts all of our coffee after its roasted and kicks out 2% of all coffees. Sorting just creates an overall cleaner coffee, eliminating any outlying beans that are discolored, are quakers, etc. This totals around 10% loss of coffee before it even is bagged for retail or wholesale. We donate this rejected coffee to local food banks, non-profits and halfway houses.
Then there’s profiling the coffee. We roast test batches before we release coffees to dial in roasting profiles, and we often make multiple tweaks. The coffee is then cupped multiple times, used to create brewing recipes and guides and used in training. We also pull a sample of each batch of coffee to quality control.
We are committed to shipping only the absolute best coffees to our customers, and these measures—although costly—are in place to help create trust between you and us.
Taxes
We all know what this is. We set aside and submit money every quarter for taxes along with paying all of the weekly and monthly taxes we are obligated to pay. This can be tough for a small business as there are ebbs and flows in cash flow, and taxes are often not paid in conjunction with the sales season.
Fair Trade Minimum
Since coffee was first sold, producers have sought to increase or maintain the price of their product. In 1988, the first certified Fair Trade coffee was sold in Holland as a partnership with a cooperative in Mexico. This was a major stepping stone in coffee trading, as it promised farmers a safety net when the volatile commodity market of coffee plummeted. Fair Trade ensures that farmers will be paid a minimum price for their product, which serves mostly as a safety net when all other prices drop. As the specialty market has grown, criticism for Fair Trade has grown alongside it. Consumers and coffee professionals alike have misunderstood Fair Trade Certified coffees to be the answer to a growing coffee price crisis. Many have used these ethical labels to continue to pay coffee producers a minimum price for a product that has exploded in popularity through the years. We are careful not to minimize what Fair Trade and other certifications have accomplished through the years, viewing a set minimum price as a stepping stone to a larger conversation about how the industry treats valuable producing partners. As we avoid settling for the bare minimum, we always pay at least double Fair Trade minimums based on the quality of coffee we purchase.
In a recent decision, Fairtrade International made a historic raise to its coffee prices. The new Fairtrade minimum price for washed arabica coffee will be $1.80/Lb, an increase of $0.40/Lb. Additionally, the guaranteed premium for coffee sold as both Fairtrade + Organic (FTO) is increasing from $0.30/Lb to $0.40/Lb. These changes bring the base price for FTO to $2.40/Lb, up 26% from the current $1.90/Lb level. The new Fairtrade prices will come into effect for contracts issued from August 1, 2023, onwards.
C Market
In the modern world, coffee is valued as one of the most important agricultural exports of developing nations. Most coffee in the world is produced as an ubiquitous green seed to be roasted by large roasters and sold on a shelf with little information about where it comes from and who grew it. Like other agricultural commodities, coffee is traded in future contracts on many exchanges. This price is dictated by global economic forces such as supply and demand, which is set by the largest suppliers and the largest buyers. The price of commodity coffee has been in major decline since the collapse of the International Coffee Agreement, and also due to forces outside the coffee industry as a whole. The minimum price that a producer has gotten for their product since the collapse of the ICA has hovered around $1.20/ lb, but within the last few years it is most frequently found to be under $1.00/ lb, which many industry experts consider to be under the cost of production. The commodity price of coffee never dictates the prices we pay for coffee, due to the precedence that quality takes in the specialty industry. We factor in cup score, variety, process, country of origin, and other factors when drawing up our private contracts with producing partners. Choosing to list the commodity market price at the time of our purchase shows the distinct difference in markets, as we strive for a more holistic and honest approach to the way that coffee is purchased.
Cup Score
As we travel the world and taste coffees, we evaluate all the coffees we taste on a scoresheet developed by coffee professionals around the world. Through this, we can participate in and use the language of an industry standard set of guidelines. This allows us to honestly assign a numerical score to any coffee we taste, creating the ability for a starting point in a discussion of the quality of each coffee. We list the cup score of each coffee we purchase as part of our ethos of transparency, not as an end all be all statement of drinkability. Many of us agree that we’d rather drink an 86 point coffee rather than an 88 point coffee. We list it because the cup score serves as a reference of quality, allowing producers to negotiate higher prices based on the hard work they’ve done to achieve this quality. This is the imperfect industry answer to the commodification of coffee, which can be bought and sold based on economics, rather than the nuances and sweetness in the cup…
For more information on coffee sensory science, check out the Coffee Quality Institute.
Lot Size
Lot size is seemingly straightforward when taken at face value, but it gets more convoluted as you look closely at the vernacular of the specialty coffee industry. Terms such as micro-lot and macro-lot get awfully blurry as we buy coffee from different parts of the world. Like many other things in the coffee industry, there is not one catchall term that will tell you if your coffee is indeed a micro-lot. The size of a lot rarely informs us of the quality of that lot, which is a difficult concept to shake coming out of the early years of specialty coffee. Lot size informs us of one thing: the size of that lot. We can, however, take this time to talk about how coffee is separated at the production level, and how we make sense of it from country to country.
The first way we see coffee divided up is by region. These lots are often built up of many farms, Coops, or washing stations. This often signifies that the lot was built to reflect the flavor characteristics of the region. Colombia comes to mind when we think of regional blends, and these blends can often be very valuable to roasters and producers if transparency is upheld and fair prices are paid. We partner with friends like Pergamino Coffee to build regional lots, where within we seek to uphold transparency and quality.
The second way we see coffee represented is by a cooperative, farm, or washing station. Oftentimes this is where you begin to see 'micro-lot' sized offerings, which can often be built from several parts of each farm, or a few farms in one area. (Sounds a bit like a regional blend, doesn't it?) These lots represent an entire harvest, where individual day lots are blended to form an offering that is of a decent exportable size. This ranges from just 100-300 kg all the way up to several full containers of exportable green. One thing is to note, forming a single farm lot can often take just as much cupping and profiling as the large regional blends, due to each day or weeks pickings being separated and cupped to ensure they fall into quality standards.
The final way we see coffee represented is by day lot. This is where terroir comes into play, due to organic variations in the environment such as shade, soil type, tree age, and many other factors. Nearly any quality control program that is on a farm level will evaluate harvest this way. This allows producers to isolate parts of the farm or crop that is facing some challenges, as well as to select truly remarkable day lots to represent the pinnacle of their work. These small offerings range from just a few kilograms up to several thousand. We see these lots most often during auctions such as Best of Panama and Cup of Excellence, where they fetch high prices. Each one of those lots not only represents the hard work of each producer, but they also represent the amount of coffee that was filtered out during this quality control stage. This focus on the minuscule may seem like semantics to some, but as you zoom back out to your cup you realize just how many decisions were made before it arrived in your hands.
Pay Structure
These ratings do not signify the “ethical grade” of a purchased coffee, instead they are created to show data to everyone. These ratings simply signify how much we understand what the grower of our coffees actually make. This is not an “us” vs “them” mentality of Roasters & Producers against Importers & Exporters or Farmers vs Customers that narrative can be damaging and usually full of fallacies. All parties are needed for this beautiful industry to thrive and our position is that sharing data has no moral position. It is simply numbers and math. We’ll leave the morale high ground to others even if this data is filtered through preconceived notions.
A+
This rating signifies we have published the price and payment went directly to the producer as well as all parties involved in logistics. Money exchanged was only though Onyx and producing parties. No procurement payments or bank financing were made. Mills, Exporter, and Importer are all known and quality scores are published. Farm gate, FOB, Milling, Logistics proven.
A
This rating signifies we have published the price and payment went directly to the producer . Money exchanged was only though Onyx and producing parties. Importer was hired to move coffee in the United States. No procurement payments or bank financing were made. Mills, Exporter, and Importer are all known and quality scores are published. Farm gate, FOB, Milling, Logistics proven.
A-
This rating signifies we have purchased directly from a cooperative or association and published price of FOB and wire to the head of a Cooperative or Farmers Association who pays members we are working with at Origin. We ask and publish what farm gate price was that is reported from farmers. Mills, Exporter, and Importer are all known and quality scores are published. FOB, Milling, Logistics proven.
B+
This rating signifies a published price of payment that went directly to a producer but producer also buys cherry from other neighboring farms. Verbal confirmation and published prices of Farm gate are acquired for coffees, but we only pay producer in contact. Mills, Exporter, and Importer are all known and quality scores are published.
FOB, Milling, Logistics proven.
B
This rating signifies we have published FOB price and pay directly to Cooperative or Exporter at Origin. Farm Gate price is proprietary or lacks of records of payments. Mills, Exporter, and Importer are all known and quality scores are published.
B-
This rating signifies we purchased this coffee from an Importer and visited farm, cooperative or exporter with the importer. We negotiate the contract with the importer representative and not the producer or cooperative. We pay directly to the importing company, Farm Gate price is provided by importer and published. Price, Logistics and Quality scores are published.
C+
This rating signifies we purchased this coffee from an Importer. We pay directly to the company. FOB price was provided by importer and is published, Farm gate price is unknown or proprietary information and unshared. Price and Quality scores are published.
C
This rating signifies we purchased this coffee from an Importer. We pay directly to the company. FOB and Farm Gate price is unknown or proprietary information and unshared. Price and Quality scores are published.
F
Little to no information is known about the producer and process itself. Transactional system without understanding the factors that combine into getting the coffee produced and exported.