Newsletter

Sign up for our newsletter and be the first to know about Onyx Things!

Cart

Together we Grow.

Relationship Goals

Be our partner. Wholesale is the heartbeat of what we do. Onyx is not some publicly traded company or a large firm of investors and venture capitalists. We’re baristas, roasters and cafe owners. We understand hospitality. Our hope is that our pursuit of quality coffee will help your business succeed. You'll find an entire team of professionals to help along your journey, each an industry leaders in their own field of expertise. Read below about what we can offer and let us know if you have questions.

Interested in Wholesale?   Already have account? Log In

Meet Your Team

Award winning coffee professionals positioned to help your coffee program reach next level success and sustainability. Each facet of the hospitality industry is covered inside this elite group of industry pro's. Click the name to read their bio or to contact them directly.

MEET

Dylan Siemens

MEET

Elika Liftee

MEET

Cyrenthia Ngueya

MEET

Bear Soliven

MEET

Lance Hedrick

MEET

Savannah Ramirez

MEET

Ted Rosenblatt

MEET

Mark Michaelson

MEET

Dakota Graff

MEET

Summer Zhang

MEET

Andrea Allen

MEET

Jon Allen

Dylan Siemens

Head of Education

Dylan Siemens is the Head of Education and Menu Development at Onyx Coffee Lab. His career in coffee began at Onyx in 2012 working as a new barista for a new company. His passion for creativity, technical understanding, and teaching led him to build Onyx’s training program a couple years later. As a trainer, Dylan works with Onyx baristas, wholesale partners, and hosts classes for the public. Outside of training, Dylan creates seasonal menus for the cafes and participates in coffee competitions.

NYC Coffee Master Runner up 2016
United States Brewers Champion 2017
United States Barista Champion Finals 2019

Contact Dylan

Elika Liftee

Wholesale Trainer

Elika is a passionate member of the Onyx team since 2015. He started just prior to the opening of the Downtown Bentonville café and has since worn a variety of hats inside Onyx. He’s been a Trainer since 2017 and is known for taking a technical approach to coffee brewing and distilling that into approachable classes for baristas, wholesale partners, and the community. He’s recognized in the industry for his calm demeanor, floral shirts, and his jump shot.

United States Brewers Champion 2020

Contact Elika

Cyrenthia Ngueya

Communications Lead

Cyrenthia Ngueya is a Barista from Northwest Arkansas. She is currently Lead of Communication at Onyx Coffee Lab. She started working in specialty coffee in 2012 during her undergrad years of college. She has been working in coffee ever since. Her expertise is in coffee but, over the past year, she has been learning about spirits and the art of cocktails. She also love rap music, Vinyl, and horror movies.

US Coffee in Good Spirits Qualifer 6th

Contact Cyrenthia

Bear Soliven

Wholesale

Native of San Diego and an Arkansas transplant. Loving life here in NWA.
God centered silly man that strives to be as helpful as possible at all times.

Was born into this industry 5+ years ago with Onyx and have been learning how to walk, acclimate, and serve in it ever since. I’m an outgoing introvert with an extended wick for people I’m serving and enjoy. Was formerly an avid indoors-man but now turned amateur health enthusiast that enjoys the outdoors. Mid thirties never smelled so good :)

Good Vibes Champ
US Cup Tasters National Qualifer 2019
US Cup Tasters National Qualifer 2020

Contact Bear

Lance Hedrick

Director of Wholesale

My name is Lance Hedrick and I am the head of wholesale at Onyx Coffee Lab. What does that entail? Well, in addition to overseeing the States west of Arkansas and international sales, I’m tasked with formulating and maintaining a vision for our wholesale sector.
I absolutely love my job. I get the opportunity to do what I love: travel and create relationships. Additionally, I get to work alongside one of my best friends, Bear Soliven, and under two of my coffee heroes Andrea and Jon Allen. In years past, I’ve been fortunate to have the opportunity to compete in miscellaneous competitions. In 2017 and 2018, I won the Coffee Fest World Latte Art Championship Open. Then, in 2019 and 2020, I placed third and second, respectively, in the US Brewer’s Cup Championship. I’m grateful to work for a company that not only encourages me in these endeavors, but supports me tirelessly. #onyxly

Multiple World Latte Art Championships
US Brewers Cup 3rd 2019
*US Brewers Cup 2nd 2020***

Contact Lance

Savannah Ramirez

Bentonville Cafe Manager
Contact Savannah

Ted Rosenblatt

Tech

Ted was fascinated with how things worked from a young age, and started to learn by watching others take things apart to fix them. He eventually started to do this on his own, and became more and more interested in fixing things. Now, Ted gets to do this as a job and enjoys figuring out how and why something is not working, and what it takes to repair. Here at Onyx, he gets to use his knowledge on a variety of equipment, ranging from a simple grinder to a large 70 kilo coffee roaster. Everyday there’s something else to learn about and fix.

Certified Espresso Technician
Certified La Marzocco
Certified Modbar Specialist

Contact Ted

Mark Michaelson

Head Roaster

I got into coffee because someone took a chance on me. I felt I was unproven and unqualified, but someone saw something in me that I didn’t, at that time, quite see in myself. Since then, what I’ve found most enjoyable about our industry is it’s innate sense of camaraderie. This has proven itself over and over throughout the years. When I could not figure out a certain roasting profile or when a maintenance issue arose, the people that make up the roasting industry helped whenever they could. They shared knowledge, without expecting anything in return, when they were not required to do so. The relationships I have made shape and molded me into the roaster I currently am and the roaster I desire to be.

What I like about roasting is the constant requirement of adaptation. What I mean is coffee is in constant change because of its aging, which causes one to have to adjust the profile to meet its needs. If adjustments aren't made to come beside these changes we can’t hope to highlight and appreciate the coffee’s intrinsic quality. This overall challenge is what I find makes roasting so fun; it pushes me to never settle for good enough.

US Roasting Champion 2017
US Roasting 3rd Place 2018

Contact Mark

Dakota Graff

Green Buyer

When asked the question, “What do I enjoy about the industry?”, the answer is simple: the people. I got into coffee back in 2010 when a Barista described an ethiopian coffee as “pure sunlight”. I immediately purchased two bags and I’ve been chasing that experience ever since. Five years later, I got a job there and the rest was history.

Much like the roasting process, what I enjoy most about roasting has changed over time. Years ago when I was a barista learning how to roast in order to lift the curtain back a bit more, it felt as if this skill would get me so much closer to that “pure sunlight” I was chasing. What I’ve come to learn about the reality of roasting, for me, is the simplicity you find in the complexity of the roasting experience; though a volatile chain of chemical reactions, the part I play as a roaster has a definite beginning, middle and end. It’s a simple comfort I find in my on-going career in coffee.

US Barista National Qualifier 2018
US Coffee in Good Spirits 6th 2019

Contact Dakota

Summer Zhang

Head of Quality Control

I joined the Specialty Coffee Industry with a dream to open my own Coffee Shop. Over time, I began to learn that there is so much more that goes into producing coffee; it was this journey from seed to cup that opened my eyes to what coffee could be.

Roasting is the value-adding step that gives coffee a second life, it turns coffee from an agricultural product into something we can taste and enjoy. Tasting, roasting, and connecting with people through coffee makes the larger world of coffee so much more intimate; it creates community that brings people together.

Q Instructor
R Grader
US Cup Tasters 2nd place 2019

Contact Summer

Andrea Allen

Hospitality & Management

Andrea has been working in the coffee industry since 2002. As much as she loves black coffee, it's really the people in the industry that drew her in and kept her in. She works as the head of operations at Onyx. She's also the current United States Barista Champion. In her spare time she enjoys distance running, horse riding, and hanging out with her two daughters.

US Barista Championship 2nd place 2016, 2017, 2019
US Barista Championship 5th place 2018
US Barista Champion 2020

Contact Andrea

Jon Allen

Consulting

Jon has been working in coffee since 2003. He's the one that began traveling the world in search of great coffees. He loves clean, minimal design. He runs our creative program and heads up Onyx's green buying and QC systems. He enjoys food, beverage, the science of flavors and taste, working out and being healthy, apologetics, and playing with his two daughters. He's also deeply in love with his beautiful wife Andrea.

Q Grader

Contact Jon

Wholesale Benefits

Onyx has always been industry focused—the producers, the baristas, and the cafes. We’ve built a team and benefit packages based on being in your shoes, running coffee programs, cafes and restaurants, and knowing what we would want from a partnership. Benefit from what we know and what we can offer you. We look forward to serving you.
(click below to read more about our partnership benefits)

Great Coffee

A quality coffee beverage starts all the way back at the farm. From its inception, every step along the supply chain influences the characteristics of the final cup. We know that building a successful business requires this same kind of intentionality. Our coffees set you up to produce drinks that customers love. Our strict quality control process means that we only send out the absolute best coffees we roast. A commitment to pricing and logistics transparency means that you have access to all the data we do, that you can know and trust our process.

World Class Training

We take a lot of pride in our training program at Onyx. Our trainers have all excelled greatly in the world of coffee, from winning national titles in brewing to international titles in latte art. Beyond these competitive achievements, however, they are simply phenomenal coffee professionals, able to break down complex brew theory into digestible, enjoyable lessons. Together, our trainers have had a hand in the creation of incredible baristas. For our partners we offer on site, virtual, and on campus training at our HQ at the 1907. From basic espresso theory to training trainers, we can do it all.

Customer Service

Customer service for us is not simply a requisite to fulfill; instead, it, alongside our commitment to quality, is our top concern. Not only do we desire intentional and fruitful relationships with every partner, big and small, but we strive to offer extremely quick and efficient services. We truly believe our success is only found in the success of those with whom we work, so we will do whatever we can to help you and your shop reach your goals.

Tech Support

The importance of properly functioning machinery can not be over stated. Whether it’s equipment recommendations, regular maintenance or an emergency repair we offer support for wholesale customers and other shops alike. We work on and support most major coffee equipment brands. Expertise and passion for coffee combine with excellence and customer service.

Consulting

So much of hospitality, customer experience, and staff efficiency begins with thoughtful design. Whether it’s guidance on purchasing coffee equipment or MEP layout on your coffee bar, our team has the experience to provide in depth feedback on your project. Our goal is to help set our partners up to offer the very best high end coffee service.

Culture & Partnership

We’re an independently owned company who want to see grassroots coffee grow. No investors to please, just us. We want to see independent cafes flourish. Whether its social media support or hanging out at a coffee event, we’re committed to relationships and to excellence and we truly thrive whenever our partners are successful.

Having Onyx in our cafe has been an absolute joy. This coffee never disappoints, and their bags catch everyone’s attention. The coffee always ships the same day I order, and arrives in days! Even states away: they are incredibly accommodating and consistent. There is nothing better than getting a new shipment of Onyx Coffee!

Tyler White
General Manager at Pause Coffee House, Fair Oaks, CA

Onyx has provided us with one of the most delicious coffees every week for over a year with consistency. They take care of us when we forget to place orders or have any issues. One of the most pleasant partners we've worked with, and a team full of positive energy. We always look forward to what fun they'll bring to the table next time.

Marcelo Kim
General Manager of Alchemist Coffee Project

Partnering with Onyx has been incredibly rewarding since making the decision prior to opening our shop. Our local community was enthusiastic to see their coffees on bar, and we've always been blown away by the quality of every coffee as well as the customer service and transparency we have received since day one. From taking trips to visit and train in Arkansas, to hosting events together here in Nashville, the Onyx crew feel like extended family and we are ever so grateful for the chance to work together.

Jordan
Retrograde Coffee - Nashville, TN

For the past three years the relationship with Onyx has more than met our expectations. We knew we made the right choice from the beginning. Working with them has been a breeze and anytime we have questions or need advice they are always there with an answer or solution. We owe so much of our success to Onyx. People see the name in the window and know they are getting quality coffee.

Deidre Mays
Magnolia Coffee House - Arkansas


Your Cart

items - $-.--
product title

variant title

price - 0 +

Your Cart Is Empty

Your morning is looking rough right now..

Shop Coffee
Check your hair, now add the hat to the cart...
+ Add It