Subscription FAQ – Onyx Coffee Lab

Let's be email pals.

Sign up for Onyx emails to get first access to our newest coffee releases and more.

YOU'RE WELCOME:

FREE shipping for orders over $40

TRENDING COFFEE:

Mexico Finca Las Chicharras Natural Rwanda Kanzu #16 Panama Creativa Jose Porta Kenya Karinga PB Cold Brew

ONYX IS MY PAL

FREE shipping for orders over $40

TEA:

New Teas offerings have launched now in eco sachets. We've taken weighing to the tenth of a gram out of your hands so that each cup is perfect. We suggest trying Onyx Tealight which has organic oats and honey along with black tea and cinnamon to create a complex sweetness and silky mouthfeel tea experience.

JON'S WISDOM:

Twitter is the K-cup of Coffee....

YOU'RE WELCOME:

FREE shipping for orders over $40

TRENDING COFFEE:

Mexico Finca Las Chicharras Natural Rwanda Kanzu #16 Panama Creativa Jose Porta Kenya Karinga PB Cold Brew

ONYX IS MY PAL

FREE shipping for orders over $40

TEA:

New Teas offerings have launched now in eco sachets. We've taken weighing to the tenth of a gram out of your hands so that each cup is perfect. We suggest trying Onyx Tealight which has organic oats and honey along with black tea and cinnamon to create a complex sweetness and silky mouthfeel tea experience.

JON'S WISDOM:

Twitter is the K-cup of Coffee....

Subscription FAQ

I have a subscription, why can’t I log in?

When will my subscription ship?

How often do you change out the Roasters Choice?

When will my gift subscription ship?

How do I change the frequency of my subscription?

How do I skip/resume a shipment?

How do I cancel my subscription?

How do I update my billing/shipping information?

✓ Added to Cart