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Careers and Culture

Join our Team

We work to cultivate passion for coffee, people, and excellence amongst our teams. We want our people to be accepted, gain skill and expertise, to form relationships and commitment to each other. This happens when an entire group of people buy in to one another and to a desire to execute the highest level of hospitality and quality coffee possible. We want to see people make a career out of coffee. All are welcome. We also want our people to spend time here and then go on and do bigger and better things. Our team is what makes us Onyx.

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Positions

Almost everyone that starts at Onyx begins by working in the cafes. We believe that everyone, regardless of experience, should start at the beginning. Over the years our pay structure has changed as we’ve grown and as wage standards in coffee have increased. We maintain a 6 month review and raise structure for baristas and hourly workers, and a yearly review and raise structure for salary employees. All full time staff members are offered full medical insurance paid for by Onyx. We admit that we don’t do everything exactly right, but we truly value the people on our team.

Explore Careers

Onyx Careers


Barista

Describes any position in the cafe. Baristas start on food prep or register and progress through training based on performance and need. Takes up to a year to progress through all training modules. Requirements are at least 18 years of age, love for coffee and people, and availability that fits scheduling needs. 1 year time commitment.

Baristas start at $10/hour and receive .25 raise every 6 months and receive tips for hours worked. Full time baristas receive health insurance.

Cafe Manager

Cafe Managers perform all cafe functions, participate in hiring, perform in shop training, assist in coffee skillset follow-ups, contribute to development of workflow, manuals, new products, implement new menus, participate in leadership team, and perform employee reviews. Requirements are to be with the company for at least a year, have leadership experience, have desire to contribute to the leadership team, possess the ability to give feedback, maintain shop records, lead shop culture. There are 4 cafe manager positions. 2 year time commitment.

Cafe Managers start at $31,000/year and receive a weeks paid time off plus health insurance. Raises are done each year on a performance basis.

Barista Trainers

Trainers implement coffee skillset and coffee content training for Onyx staff and wholesale partners. They create and implement new menus, workflow, and drink system. Contribute to leadership team and development of coffee and company culture. There are 2 trainer positions. 2 year time commitment.

Trainers start at $30,000/year and receive a weeks paid time off plus health insurance. Raises are done each year on a performance basis.

Roasters

Roasters perform all functions connected to production roasting. Ability to roast on all machines and execute all roast profiles. Profile development, quality control cupping, production and sample roasting, mechanical maintenance, and general work associated with the roastery. Contribute to leadership team and development of coffee and company culture. Requirements are to have been with the company for a year, possess desire for cupping and sensory skillsets, be able to lift 50lbs consistently, be detail oriented and focused. Must have
been with the company for one year. There are 4 roastery positions. 2 year time commitment.
Roasters start at $30,000/year and receive a weeks paid time off plus health insurance. Raises are done each year on a performance basis.

Production

Production crew bag coffee, execute retail and wholesale orders, check orders, handle logistics, work on timelines, perform cleaning and general work. Requirements are detail oriented, able to work quickly and accurately, able to lift 50lbs, usually prefer full time availability. 1 year time
commitment.

Production Crew starts at $10.50/hr and earns commission on all wholesale coffee. Raises are done every 6 months based on performance.

Production Manager

Production Manager is in charge of gathering all coffee orders and shipping them out daily, scheduling of production crew, inventory, ordering, communication with roasters, communication with wholesale sales team. Requirements are to have been with the company for a year, able to organize, utilize computer programs and software, keep inventory, provide feedback for staff, work quickly and accurately, able to lift 50lbs. Must have been with the company for a year. There is 1 production manager position. 2 year time commitment.

Production Manager starts at $30,000/year and earns a commission on sales plus health insurance. Raises are done yearly and are based on performance.

Wholesale Sales

Wholesale Sales team members are in charge of selling coffee and managing accounts in their various sales territory. Requirements are to be engaging with customers, contain in depth coffee knowledge, understand and implement logistics, perform espresso and coffee training, have high level communication skills, be able to make cold calls, and have a great understanding of the coffee industry as a whole. Must have been with the company one year. There are 3 wholesale positions. 2 year time commitment.

Wholesale Sales team starts at $30,000 and earns a commission on sales plus health insurance. Raises are done yearly and are based on performance.

Ownership

We are a family owned business with no stakeholders or investors. Two owners- Jon and Andrea- hold the company 50/50. We are passionate about coffee and people. We chase excellence. You’ll find us in the cafe or the roastery or origin. “Never Settle for Good Enough” starts and ends with us.

Jon Allen is the head green buyer, creative director, project manager and new business developer. He is also a general handy person and takes responsibility wherever needed.
He makes $44,000/year.

Andrea Allen is the head of operations for cafe locations and for the roastery. She manages all things people and creates and mentors our leadership roles. She makes $44,000/year.


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