Thank you for journeying with us to pursue excellence in coffee. As the landscape of coffee, the supply chain, and work culture has changed, we want to continue to provide a great place for our team to work, support them with fair pay and benefits, and this 2.5% fee helps us to continue to meet and work to exceed these standards. As all fixed costs have increased we hope this will be easier to understand and more transparent than raising coffee prices which are dictated by the green market. We will continue to look and evolve this concept as time goes on and try to find the right balance.
If you have questions, comments or concerns please don’t hesitate to reach out. Your feedback molds the way we think and perform. Our team is available at email@example.com.